Tenant Handbook
Bomb Threats
Bomb threats should always be taken seriously. Do not assume that a bomb threat is a prank call or that they are only made to the Office of the Building. Anyone can receive a bomb threat and all building occupants should be prepared.
Telephone Bomb Threats
- The person receiving the call should try to get as much information as possible from the caller and should Write the message exactly as received from the caller.
- Listen carefully. You may be able to help authorities identify the caller, his location, or the location of the explosive by his comments, vocal characteristics and any background noise.
- Keep the caller on the phone for as long as possible. Ask the caller to repeat the message.
- Obtain as much information from the caller as possible such as the location of bomb, time of detonation, appearance of a bomb, and callers' reason for planting the bomb (please see the Bomb Threat Questionnaire found in section VII of this manual).
- Remind the caller that the buildings occupied and that the bomb might cause the deaths of innocent people.
- Once the caller has hung up, immediately contact the Office of the Building at (insert area code and phone number) and provide the following information:
- Your name
- Your location (Redwood Plaza and suite number)
- Your phone number
- Name of any other person who heard the threat
- Name of any employee threatened by the caller and his/her work location
- Time the bomb is to detonate if known
- Location and description of the bomb if known
- Any reason was given for planting the bomb
- Any other information received from the bomb threat perpetrator
- Complete the Bomb Threat Questionnaire and provide it to management personnel as soon as possible after the call was received.
Written Bomb Threats
Upon receipt of a written bomb threat:
- Immediately notify the Office of the Building
- Do not destroy the note
- Do not let others handle the note
- Turn the note over to building management or emergency personnel
Personal Receipt Of Bomb Threats
When a bomb threat is directed to a specific individual, he/she should immediately search his/her own workstation or office for unidentifiable or suspicious items. Please remember the following:
- Look for anything out of the ordinary or out of place.
- Look high and low - not just at eye level.
- Methodically search from one end of your work area to the other.
Searching Your Suite For A Suspected Bomb
Once a telephone or written bomb threat has been reported to the Office of the Building, occupants should search their suites for any suspicious packages. Following are some search guidelines:
- Do not rely on random searches in logical places.
- Explosives are concealed most easily in areas that have the easiest access
- Be aware of out of the ordinary articles that are foreign to the area.
- The bomb is likely to be packaged in a common container such as a shoe box, cigar box, a book, a grocery bag, an athletic bag, and airline bag, a suitcase or briefcase.
- Anything that does not belong, such as a book in the restroom, should be considered a suspicious object.
- When searching individual rooms/offices, start at the outside walls and move towards the center of the room.
- Note: If a suspicious object is found, Do not touch it. Report the finding immediately to your designated emergency personnel and to building management.